Reducing Churn Through Early Payment Insights

Avelon Tech
San Francisco, United States

Avelon Tech monitored subscription growth and reduced churn by identifying delayed payments early.

Avelon Tech is a subscription-based SaaS company serving businesses that rely on predictable recurring revenue. As the company scaled, the finance team faced growing challenges in monitoring subscription performance and identifying payment issues early enough to prevent customer churn.

Before using Evoxa, delayed and failed payments were often buried across multiple tools and bank dashboards. By the time issues surfaced, customers had already disengaged or canceled their subscriptions.

This lack of visibility made revenue forecasting unreliable and placed unnecessary pressure on both finance and customer success teams.

After implementing Evoxa, Avelon Tech centralized all subscription payments and financial data into a single, real-time platform. The team gained immediate insight into delayed transactions, enabling them to proactively reach out to customers before payment issues escalated.

Automated alerts and clear dashboards replaced manual checks, saving hours of operational work each week.

With Evoxa, Avelon Tech reduced avoidable churn, stabilized cash flow, and built a more data-driven approach to subscription management. The finance team now plays a strategic role in growth planning, supported by accurate, up-to-date financial insights.

Avelon Tech is a subscription-based SaaS company serving businesses that rely on predictable recurring revenue. As the company scaled, the finance team faced growing challenges in monitoring subscription performance and identifying payment issues early enough to prevent customer churn.

Before using Evoxa, delayed and failed payments were often buried across multiple tools and bank dashboards. By the time issues surfaced, customers had already disengaged or canceled their subscriptions.

This lack of visibility made revenue forecasting unreliable and placed unnecessary pressure on both finance and customer success teams.

After implementing Evoxa, Avelon Tech centralized all subscription payments and financial data into a single, real-time platform. The team gained immediate insight into delayed transactions, enabling them to proactively reach out to customers before payment issues escalated.

Automated alerts and clear dashboards replaced manual checks, saving hours of operational work each week.

With Evoxa, Avelon Tech reduced avoidable churn, stabilized cash flow, and built a more data-driven approach to subscription management. The finance team now plays a strategic role in growth planning, supported by accurate, up-to-date financial insights.

“Evoxa gave us instant visibility into delayed payments. We’re now proactive instead of reactive, and that’s made a real difference in reducing churn.”
Daniel Harper, Head of Finance
Technology

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